Dhaka7 Terms and Conditions — Platform Rules Explained

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Dhaka7 ("we", "us", "the platform") governing your access to and use of the Dhaka7 online casino platform available at dhaka7.asia.

By registering an account on Dhaka7, accessing the platform, making a deposit or placing a wager, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the Dhaka7 platform.

These Terms apply to all players on Dhaka7 regardless of how they access the platform — whether through a web browser, the Dhaka7 mobile app or any other access method. The same rules apply across all access methods.

To register and use a Dhaka7 account, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your use of the platform:

• You must be at least 18 years of age. Dhaka7 does not permit minors to register or use the platform under any circumstances.
• You must be a natural person — corporate entities, automated systems and bots are not permitted to hold Dhaka7 accounts.
• You must not be self-excluded from online gambling platforms or subject to any court order or regulatory restriction that prohibits you from gambling online.
• You must not be a current employee of Dhaka7 or an immediate family member of a current Dhaka7 employee.
• You must be accessing Dhaka7 from a jurisdiction where online casino gaming is not explicitly prohibited by local law applicable to you personally.

Dhaka7 reserves the right to request age verification documentation at any time. If you cannot provide satisfactory proof of age when requested, your account will be suspended until verification is complete. Any winnings accumulated during an unverified period may be withheld pending verification.

Each player is permitted to hold one Dhaka7 account only. Creating multiple accounts — whether under the same name, the same device, the same payment method or the same IP address — is a breach of these Terms and will result in all associated accounts being closed and any balances being forfeited.

When registering your Dhaka7 account, you must provide accurate, complete and current information. This includes your full legal name, date of birth, email address and phone number. You must update your account information promptly if any of these details change.

• All registration information must be truthful and accurate. Providing false information is a breach of these Terms.
• Your account name must match the name on the payment method you use for deposits and withdrawals. Third-party payments are not accepted.
• You are responsible for all activity that occurs on your Dhaka7 account, whether or not you authorised that activity.
• Dhaka7 may require you to complete KYC (Know Your Customer) verification before processing withdrawals. This typically involves submitting a copy of a government-issued ID.
• Accounts that have been inactive for 12 consecutive months may be subject to an inactivity fee as described in the account management section of the platform.

If you discover that someone else has created a Dhaka7 account using your personal information, contact our support team immediately at [email protected] so we can investigate and take appropriate action.

Dhaka7 supports deposits and withdrawals via bKash and Nagad — the payment methods most widely used by players in Bangladesh. All transactions on Dhaka7 are processed in Bangladeshi Taka (BDT).

Deposits: Deposits made via bKash or Nagad are credited to your Dhaka7 account in real time in most cases. Minimum and maximum deposit limits are displayed at the time of transaction and may vary depending on your account verification status and the payment method used.

Withdrawals: Withdrawal requests are reviewed and processed within 24 hours in most cases. Withdrawals are paid to the same payment method used for the most recent deposit. The following conditions apply to all withdrawal requests on Dhaka7:

• Your account must be fully verified (KYC complete) before your first withdrawal can be processed.
• Any active bonus wagering requirements must be met in full before bonus-derived funds can be withdrawn.
• Withdrawal requests may be subject to additional verification checks at Dhaka7's discretion, particularly for large amounts or accounts flagged for unusual activity.
• Dhaka7 does not charge fees on standard withdrawals, but your payment provider may apply their own transaction fees.
• Withdrawals to third-party accounts — accounts not registered in your name — are not permitted under any circumstances.

Dhaka7 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are stated clearly at the time the bonus is offered. By claiming a bonus on Dhaka7, you agree to the specific terms of that bonus in addition to these general Terms.

The following general rules apply to all bonuses on Dhaka7 unless the specific bonus terms state otherwise:

• All bonuses are subject to wagering requirements that must be met before bonus funds or winnings derived from bonus funds can be withdrawn. The wagering requirement multiplier is stated in the specific bonus terms.
• Bonuses have an expiry period. If the wagering requirement is not met within the stated period, the bonus and any associated winnings will be forfeited.
• Not all games on Dhaka7 contribute equally to wagering requirements. Game contribution rates are stated in the specific bonus terms.
• Dhaka7 reserves the right to withdraw or modify any bonus offer at any time without prior notice, provided that this does not affect bonuses already claimed and in progress.
• Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, exploiting bonus terms in ways not intended by Dhaka7, or coordinating with other players to abuse bonus structures — will result in immediate account suspension and forfeiture of all balances.
• Bonuses are for personal use only and may not be transferred between accounts.

All games available on the Dhaka7 platform — including fishing games, slot games, the Mines game format and live dealer tables — are governed by individual game rules that are accessible within each game. These general gameplay rules apply across all games on Dhaka7:

• All game outcomes are determined by a certified Random Number Generator (RNG) that is independently audited. No game outcome on Dhaka7 is predetermined or manipulated.
• In the event of a technical fault during a game round — including disconnection, server error or software malfunction — the round will be voided and your wager will be returned to your account balance.
• Dhaka7 reserves the right to void any wager that was placed as a result of a software error, pricing error or any other technical fault that resulted in incorrect game parameters being displayed.
• Players are responsible for understanding the rules and paytable of each game before placing wagers. Dhaka7 does not accept claims based on misunderstanding of game rules.
• The minimum and maximum wager limits for each game are displayed within the game interface. Wagers outside these limits will not be accepted.

Dhaka7's game library includes titles across multiple formats. For detailed technical information about how our games work — including RNG certification details and RTP ranges — visit our Game Technology page.

The following activities are strictly prohibited on the Dhaka7 platform. Engaging in any of these activities will result in immediate account suspension, permanent closure and forfeiture of all balances, and may be reported to relevant authorities where applicable:

• Using automated software, bots, scripts or any other automated tools to interact with the Dhaka7 platform or its games.
• Attempting to exploit software bugs, glitches or vulnerabilities in the Dhaka7 platform or any of its games for financial gain.
• Engaging in collusion with other players to gain an unfair advantage in any game on Dhaka7.
• Using the Dhaka7 platform for money laundering or any other illegal financial activity. All suspicious transactions are reported to relevant authorities.
• Creating multiple accounts for any purpose, including to claim multiple welcome bonuses or to circumvent account restrictions.
• Providing false identity information during registration or verification, or using another person's identity to register or verify an account.
• Attempting to reverse engineer, decompile or disassemble any part of the Dhaka7 platform or its games.
• Engaging in any conduct that disrupts or interferes with the normal operation of the Dhaka7 platform or the experience of other players.

You are solely responsible for maintaining the security of your Dhaka7 account credentials. This includes your username, password and any two-factor authentication codes associated with your account. Dhaka7 will never ask you for your password via email, live chat or any other communication channel.

• Use a strong, unique password for your Dhaka7 account — one that you do not use for any other service.
• Do not share your login credentials with anyone, including friends or family members. You are responsible for all activity on your account.
• Enable two-factor authentication if available on your account to add an additional layer of security.
• If you suspect that your account has been accessed without your authorisation, contact Dhaka7 support immediately so we can secure your account and investigate.
• Dhaka7 is not liable for losses resulting from unauthorised account access caused by your failure to maintain the security of your credentials.

Dhaka7 implements industry-standard security measures on the platform side, including SSL encryption for all data transmission, secure payment processing and continuous monitoring for suspicious account activity. However, platform-side security cannot protect against credential compromise on your end — keeping your login details secure is your responsibility.

Dhaka7 is committed to providing a safe and responsible gaming environment. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to support players who may be experiencing difficulties seriously.

The following responsible gaming tools are available to all Dhaka7 players and can be activated from your account settings at any time:

• Deposit limits — set daily, weekly or monthly limits on the amount you can deposit to your Dhaka7 account.
• Session time reminders — receive notifications when you have been playing for a specified period of time.
• Cooling-off periods — temporarily suspend your account for a period of your choosing (24 hours to 6 weeks).
• Self-exclusion — permanently close your account and request that you are not permitted to re-register for a specified period.
• Reality checks — periodic on-screen reminders of how long you have been playing and how much you have wagered in the current session.

If you are concerned about your gaming behaviour or that of someone you know, please visit our Responsible Gaming page for detailed guidance, resources and contact information for support organisations. You can also contact our support team directly at [email protected] and we will help you access the appropriate tools.

Dhaka7 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering a Dhaka7 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, Dhaka7 collects personal data for the following purposes:

• Account management — to create and maintain your Dhaka7 account and verify your identity.
• Payment processing — to process deposits and withdrawals and comply with anti-money laundering requirements.
• Platform improvement — to understand how players use Dhaka7 and improve the platform experience.
• Customer support — to respond to your queries and resolve issues with your account.
• Responsible gaming — to monitor for signs of problem gambling and provide appropriate support.
• Legal compliance — to meet our obligations under applicable laws and regulations.

Dhaka7 does not sell your personal data to third parties. Data is shared only with service providers who assist in operating the platform (such as payment processors and identity verification services) and with regulatory authorities when legally required. Full details are in our Privacy Policy.

To the maximum extent permitted by applicable law, Dhaka7's liability to you in connection with your use of the platform is limited as follows:

• Dhaka7 is not liable for any indirect, incidental, special or consequential losses arising from your use of the platform, including but not limited to loss of profits, loss of data or loss of opportunity.
• Dhaka7 is not liable for losses arising from platform downtime, technical faults or interruptions to service, provided that we take reasonable steps to restore service promptly and return any affected wagers.
• Dhaka7 is not liable for losses arising from your failure to comply with these Terms, including losses resulting from account suspension or closure due to a breach of these Terms.
• Dhaka7 is not liable for losses arising from unauthorised access to your account caused by your failure to maintain the security of your credentials.
• Nothing in these Terms limits Dhaka7's liability for fraud, gross negligence or any other liability that cannot be excluded or limited under applicable law.

Dhaka7 provides the platform on an "as is" and "as available" basis. While we invest significantly in platform reliability and uptime, we do not guarantee that the platform will be available at all times or that it will be free from errors or interruptions.

Either you or Dhaka7 may close your account at any time. The process and consequences differ depending on who initiates the closure and the reason for it.

Closure by you: You may request account closure at any time by contacting our support team. If your account has a positive balance and there are no outstanding wagering requirements or pending investigations, your balance will be returned to your registered payment method within 5 business days of the closure request being processed.

Closure by Dhaka7: Dhaka7 reserves the right to suspend or permanently close your account in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false or misleading registration or verification information.
• Suspected fraud, money laundering or other illegal activity.
• Failure to complete identity verification when requested.
• Account inactivity for a period exceeding 12 consecutive months.
• At Dhaka7's discretion, where continued operation of the account is deemed contrary to the interests of the platform or its players.

Where an account is closed by Dhaka7 due to a breach of these Terms, any balance in the account may be forfeited. Where an account is closed for reasons unrelated to a breach — such as inactivity — any remaining balance will be returned to the player's registered payment method.

Dhaka7 reserves the right to update or modify these Terms and Conditions at any time. When we make material changes to these Terms, we will notify registered players via email and display a prominent notice on the platform for a period of at least 14 days before the changes take effect.

Your continued use of the Dhaka7 platform after the effective date of any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure as described in Section 12.

Minor changes — such as corrections to typographical errors, clarifications that do not alter the substance of any provision, or updates to contact information — may be made without prior notice. The "Last updated" date at the top of this page reflects the date of the most recent revision.

If you have any questions about these Terms and Conditions, or if you need clarification on any provision before registering your Dhaka7 account, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected] — we respond to most queries within 4 hours.
• Live Chat: available 24/7 from your Dhaka7 account dashboard once registered.
• FAQ: answers to the most common questions are available on our FAQ page.

For queries specifically related to responsible gaming, account restrictions or self-exclusion, please visit our Responsible Gaming page or contact support directly and our team will assist you promptly.

For queries related to your personal data and privacy rights, please refer to our Privacy Policy or contact us at [email protected] with the subject line "Privacy Query".